If you have any questions or concerns regarding this document, please send an e-mail to: [email protected]
ProTrainUp. ("My") dokładamy wszelkich starań by chronić i szanować Twoją prywatność. Niniejszy dokument (łącznie z Regulaminem i innymi dokumentami, do których się odwołuje) ustala zasady, według których przetwarzamy wszelkie dane osobowe przekazane przez Ciebie lub zebrane przez nas. Zakreśla on także wszelkie obowiązki przetwarzania Twoich danych podczas korzystania z Usługi. W przypadku sprzecznych zapisów w Polityce prywatności i Regulaminie, zapisy zawarte w Regulaminie mają charakter nadrzędny.
25-05-2018 - changes related to RODO
1. General provisions
You can opt out of receiving emails from us
We send information about payments, about our services, notifications from Services and newsletters. In all cases, you can opt out of continuing to receive a particular type of message.
If at any time you change your mind about receiving communications from us, please notify us and we will remove your email address from our mailing list.
If you register or pay for access to our Service, we use the information you enter to process and process your payment, as well as to enable you to use the Service.
We may also use your information to send you marketing materials about our Service.
In addition, we may collect and pass on, anonymous and aggregate statistical data that we use to improve the quality and performance of our services and website.
How we use your information and with whom we may share it
We use the highest standards when storing and disclosing the information you have provided to us to prevent unauthorized access. We comply with the laws of the countries in which we operate.
We never share your private information with companies or third parties except for those whose services and products are necessary to provide our services to you. These companies provide the hardware, data storage infrastructure and other services necessary for the proper operation of the Service. All data exchanged between us and third parties is encrypted using SSL technology.
To whom and when may we disclose your information?
All data is stored in secure hosting centers in Poland
We may share your information with third parties in the event:
We will never use the information entered and stored on the Service for any purpose other than to provide the Service. We will never check the activity history of individual users except to troubleshoot a problem or fix an error in the Service or hardware.
Our employees have access to summary statistical data on the use of the Service. This information is used to improve the functionality, operation of the Service, or to improve the user interface.
We monitor the use of system resources
You are responsible for reviewing the privacy policies of websites to which our Site or Service may lead.
Our website and/or Service may contain references to other websites or services. We are not responsible for the privacy policies of third parties or for the content of their websites and/or services.
In accordance with the provisions of the General Data Protection Regulation (EU) 2016/679, you have the right to:
We process your personal data as long as you have controls on the Service (you are the account owner or user).
Your data will be deleted:
Duration of storage and processing of your data
If you believe that ProTrainUp is improperly processing your personal data, please email us: [email protected] We will do our best to resolve the issue you have reported.
For the purposes of the General Data Protection Regulation (EU) 2016/679, the controller of your and your account users' Personal Data is Innodia Ltd. a private company registered in England and Wales under number 07779992, with registration address 5 London Road SW179JR, London, United Kingdom.
For the purposes of the General Data Protection Regulation (EU) 2016/679, the processor of Personal Data entered into the Service by you and by the users of your account is ProTrainUp Ltd. with its registered office in Chorzów - at 10 Katowicka Street -, entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000479526.
If you have any questions or ambiguities related to this document, please contact us by e-mail at: [email protected]
ProTrainUp Ltd. with its registered office in Katowice - ul. Ligocka 103 -, entered in the Register of Entrepreneurs of the National Court Register under KRS number 0000479526
Who are we?
We may also collect information about your use of the Service, and information about you from email correspondence you have with us or from information you submit to our site. We undertake to use this information in accordance with the provisions set out in this document.
All your personal data that we hold and process - we only receive:
In both cases, your or your account administrator's consent is required.
We collect and process your name, e-mail address, IP address, browser information and other data provided by your browser (e.g. referring page, language, time zone, etc.).
A cookie is a text chain of information stored by your browser when you browse a website. Cookies are used by the Service to ensure the continuity of the session after logging in, to prepare anonymous statistics on how to use the application, to store user preferences and to enable the "Remember me on this computer" function. Please note that do not use this option when using computers Page 12 of the 17 available to a larger number of users (Internet cafes, reading rooms, libraries, etc.).
Cookies do not contain personal data.
Information we collect from you
Our Service - ProTrainUp is an online programme for managing your sports club and individual coach. It stores information as it is entered by you (as a club or individually). We only store information that has been entered by you and/or users from your organisation or has been imported automatically with your permission or request. Data entered or imported by users remains their property and we will not use or make it public without your permission.
If you are under the age of 18 you may have an account with Service. We collect and process personal data of minors with the consent of their parents, legal guardians and the personal data controller.
Persons under 18 years of age
We do not store financial data, including credit card numbers and codes and these cannot be used by our employees. All payment data is stored and handled by PayPal (Europe), DotPay in accordance with their privacy policies, PayU - PayU SA, 60-166 Poznań, st. Grunwaldzka 186 and PayPro SA Agent Rozliczeniowy, st. Kanclerska 15, 60-327 Poznań, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court Poznań Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under KRS number 0000347935, NIP 7792369887, Regon 301345068.
Credit card data
Information clause on the processing of personal data
Accordingly, we will process your data or the data of a Competitor for whom you are a guardian for the following purposes:
a) in case of your consent we will process your data in order to answer your inquiry sent in the contact form, to contact you by phone or to send you to your e-mail address or telephone number information about our services or our other commercial information, payment information, notifications from the Service, processing of your image in order to use it to disseminate your photos and footage from events on the Internet and social networks - art.6(1)(a) GDPR. In all cases, you may opt out at any time from receiving any further communications. If at any time you change your mind about receiving communications from us, please let us know and we will remove your email address from our mailing list and your phone number from our database;
b) for the use of services provided through our websites, information systems or applications and to take action at your request before entering into a contract or to perform a contract for the use of ProTrainUp services - Article 6(1)(b) of the GDPR;
c) in order to service the reported complaints - art.6(1)(c) GDPR;
d) in order for us to comply with legal obligations to collect or store certain personal data for a certain period of time arising, for example, from tax laws, the Accounting Act, the Act on Out-of-Court Settlement of Consumer Disputes or the Telecommunications Act - Article 6(1)(c) of the GDPR;
e) for the purposes arising from the legitimate interests of the administrator - Article 6(1)(f) GDPR, i.e. for the purpose: • establish, assert, and defend possible claims related to the services we provide or the business we conduct;
• monitoring your activity on our websites and information systems or applications, e.g. using cookies or other tools that we use;
• monitoring your activity on our websites and information systems or applications, e.g. using cookies or other tools that we use;
• direct marketing of products or services provided by us to inform you about our offers or to provide you with other commercial information;
f) ProTrainUp will not process your Data for purposes other than those indicated above. If we want to process your Personal Data for a purpose other than those for which we collected it and informed you, we will inform you and ask for your consent, if required by law.
THE SCOPE OF PROTRAINUP'S PROCESSING OF PERSONAL DATA
a) data that you have provided to us by filling in a form or registering on our website, information system or application:
- ordinary data such as:
• Your First and Last Name,
• phone number,
• e-mail address
b) data that has been lawfully made available to us or entrusted to us by other administrators:
• name and surname of the Player (your child) - in case of a Player profile
• date of birth,
• residence address,
• school name, school address,
• the start and end dates of play at the club,
• insurance information (yes/no),
• extranet no. (PZPN),
• information about the parent club (on loan),
• password - encrypted hash,
• your personal ID,
• the player's (your child's) ID or date of birth if no ID number is available.
• user id.
c) statistical data related to the training process such as:
• test results (e.g., 5-meter run),
• match statistics (goals, assists, etc.),
• records of equipment received,
• records of fee balance,
• correspondence using the mechanisms of the ProTrainUp system,
• player observation/evaluation data (player's skills, each club evaluates according to its own criteria),
• borg scale measurement data.
d) data that is made available to us by the device you use when using our services, websites, information systems or applications, via cookies.
We apply the highest standards in storing and processing the Personal Information you have provided to us to prevent unauthorized access to that information. We never share your Personal Information with companies or third parties except for those whose services and products are necessary to provide our services to you. These companies provide the equipment, data storage infrastructure and other services necessary for the proper operation of the Service.
In this case, the recipient of your Personal Information may be:
‒ telecommunications operator with respect to your Personal Data necessary to provide the telecommunications service for sending SMS messages;
‒ bank or other payment service provider for your Personal Information necessary to complete the payment transaction or service.
All data exchanged between us and third parties are encrypted using SSL technology. In special cases, your data may be transferred to other entities or authorities authorized by law (e.g. at the request of the Court, the Police, etc.).
PERIOD OF PROCESSING AND STORAGE OF PERSONAL DATA
We will process your Data for as long as it is necessary to perform and provide the Service in which you have an account (you are the account owner or user). All data is stored in secure hosting centers in Poland. Therefore, on the basis of the contract concluded with you - the processing of your Personal Data will last throughout the term of the contract and then your Data will be stored for archiving purposes (fulfillment of legal obligations) or for the period of the statute of limitations for potential claims under the contract; on the basis of the consent you have given us - we will process your Data until you revoke your consent; in the case of the processing of your Personal Data for the realization of a legally justified interest of the administrator - we will process your Data as long as it is necessary for the realization of our legally justified interests.
Your data will be deleted:
• from our production servers - up to 7 days from the moment of sending the request to the e-mail: [email protected],
• from other systems (backup copies, server logs) - up to 90 days from the moment of sending the request to the e-mail: [email protected] company or your user account.
Entered data or imported on request by users of your organization are securely stored in our database, which can only be accessed by specific employees of our company. Your administrator ("Administrator") has full control over the list of users of your organization, can allow access to the Service (invite a user). Entering your username (e-mail, login) and password is necessary to access your data (The service requires logging in). It is the responsibility of each user to keep the password secure. It is the Administrator's responsibility to ensure that only the right people have access to the data (they are invited to the program). None of our employees or third parties Page 13 of 17 has the ability to know or reproduce the password to the Service, which means that they are unable to log in to your account without the prior consent issued by your Administrator.
RIGHTS OF DATA ENTITIES
In connection with our processing of your Personal Data, you have the right to:
• obtain information about your personal data, access to its content (pursuant to Article 15 GDPR);
• request rectification (amendment) of data (pursuant to Article 16 GDPR);
• a written reasoned request for erasure (pursuant to Article 17 GDPR);
• limitation of data processing (pursuant to Article 18 GDPR);
• data portability (pursuant to Article 20 GDPR);
• object to further processing (pursuant to Article 21 GDPR);
• in the case of the processing of personal data on the basis of consent, you have the right to withdraw consent at any time without affecting the legality of processing carried out on the basis of consent before its withdrawal.
The above rights may be exercised directly at the Administrator's office or by mail or by directing correspondence to the Administrator or the Data Protection Officer at the e-mail address provided in this clause.
THE RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY
You have the right to lodge a complaint to the supervisory authority - that is, to the President of the Office for Personal Data Protection at the address: 2 Stawki Street, 00-193 Warsaw, telephone: +48 22 531 03 00, if you believe that we are processing your Personal Data in contravention of the purpose for which it was collected. If you believe that ProTrainUp is improperly processing your Personal Data, please send us an email at: [email protected] We promise to do our best to resolve the issue you have raised.
INFORMATION ABOUT THE OPTIONALITY OR OBLIGATION TO PROVIDE THE DATA
Providing your Personal Data is voluntary, however it is necessary for you to enter into a contract with us and for us to properly provide services to you. In the event that you do not provide us with your data we will not be able to enter into a contract with you and thus will not be able to provide you with any services.
TRANSFER OF PERSONAL DATA TO A THIRD COUNTRY
We will not transfer your data to a third country or to other international organizations.
AUTOMATED DECISION MAKING
You are responsible for and guarantee that when using the Service you do not violate local and international laws, while not limiting your rights related to privacy, processing of personal data and others.
We will never use information entered and stored on the Service for any purpose other than to provide the Service. We will never review the activity history of individual users except to troubleshoot or fix a bug in the Service or hardware. Our staff has access to aggregate statistics about how the Service is used. This information is used to improve features, how the Service works, or to improve the user interface. Your personal information will not be subject to automated decision-making processes, including profiling.
You agree to respond promptly to our request to correct or delete information stored in the Service. You also agree to fully cooperate and assist us when we respond to a complaint, notice or communication regarding, directly or indirectly, the processing of personal data or other information and regarding compliance with applicable local and international law.
CONTACT DETAILS OF THE DATA PROTECTION SUPERVISOR
The Board of Directors of ProTrainUp has appointed a Data Protection Supervisor who can be contacted via email: [email protected] or in writing to the Administrator's registered address marked "Data Protection Supervisor" The Data Protection Supervisor may be contacted on all matters relating to the processing of your personal data and the exercise of your rights in relation to the processing of such data.
PURPOSES OF PROCESSING AND LEGAL BASIS
The legal basis for the processing of personal data by ProTrainUp, is the necessity to fulfill the obligations incumbent on the controller. We process your personal data in order to fulfill the obligations that arise from the provisions of law related to the scope of our activities or in connection with a contract binding us - so the basis for processing by ProTrainUp of your personal data is Article 6(1)(a) , b), c), f) GDPR.
Who has access to the data?
Upon request, we will provide you with a full export of your data in one of the common file formats selected by us.
Your data may be irreversibly deleted by us in the absence of payment for the use of the Service, or at the request of the Administrator.
We will allow you access to your data at any time
All data is stored in secure hosting centres in Poland
Where we store your data.
Model form: Statement of withdrawal from a contract for the provision of electronic services
(this form must be completed and returned only if you wish to withdraw from the contract)
‒ Addressee: PROTRAINUP Ltd., ul. Katowicka 10, 41-500 Chorzów, - e-mail address for electronic contact: [email protected]
‒ I/We(*) hereby give notice(*) of my/our withdrawal from the contract for the provision of the following service(*):
‒ Date of contract(*) / acceptance(*):
‒ Name of consumer(s):
‒ Address of consumer(s):
‒ Signature of consumer(s):
(only if the form is sent in hard copy)
(*) Delete as appropriate